Standard delivery within Chennai takes 1-2 business days. For the rest of India, delivery takes 3-5 business days. Express delivery is available at checkout for next-day delivery in major cities.

Yes, we ship to over 40 countries. International delivery takes 7-14 business days depending on destination. Shipping costs are calculated at checkout based on weight and destination.

Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track your order from your account dashboard at any time.

We offer 30-day easy returns on all unworn items with tags attached. Returns are free within India. Refunds are processed to the original payment method within 5-7 business days of us receiving the item.

Yes, size exchanges are free within 30 days. Simply initiate an exchange from your order page, and we will send the new size as soon as we receive the original item.

Items purchased on sale (more than 30% off) are eligible for exchange only, not refund. This excludes items marked final sale, which are non-returnable.

Each product page has a detailed size guide with measurements in centimeters and inches. If you are between sizes, our stylists can help — chat with us or visit any store for a complimentary fitting.

We prioritize GOTS-certified organic cotton, handloom linens, mulesing-free wool, and OEKO-TEX certified dyes. Our full sustainability report is published annually on our website.

Yes, we offer complimentary alterations on all tailored pieces. For custom-made garments including wedding wear, book a styling session at any of our stores or online.

No, you can check out as a guest. However, creating an account gives you faster checkout, order tracking, wishlist access, and exclusive member offers.

Enter your gift card code at checkout. If the balance does not cover the full order, the remaining amount can be paid by any other method. Gift cards are valid for 12 months.

Yes, click-and-collect is available at all our stores. Select "Store Pickup" at checkout and choose your nearest location. You will be notified when your order is ready, usually within 24 hours.